Mark H. Moore

Mark H. Moore - Creating public value

• 3 stele, bazat pe 1 voturi

• A seminal figure in the field of public management
• Mark Moore presents his summation of fifteen years of research
• Observation
• And teaching about what public sector executives should do to improve the performance of public enterprises
• Useful for both practicing public executives and those who teach them
• This book explicates some of the richest of several hundred cases used at Harvard'
• S Kennedy School of Government and illuminates their broader lessons for government managers
• Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives
• What sources can public managers consult to learn what is valuable for them to produce
• How should public managers cope with inconsistent and fickle political mandates

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